Frequently asked questions
How does the Velora heating belt help with period cramps?
Cramps happen when the muscles of the uterus tighten. Warmth helps relax muscles and increases blood flow to the area, and the gentle massage modes help ease tension in your belly and lower back.
How hot does it get?
There are 5 heat levels from about 45°C to 65°C. Start on the lowest setting and increase only if you need to. Always wear it over a thin layer of clothing.
How long does the battery last?
Up to 2 hours per full charge, depending on the heat and massage settings. A USB charging cable is included and the display shows how much battery is left.
Can I wear it to work, school or out?
Yes. It's cordless and slim, so it sits comfortably under a jumper, hoodie or loose top.
Can I use it on my back?
Yes. Turn the belt around so the pad sits on your lower back.
Can I sleep with it on?
Only on a low setting. The 15 or 30 minute timer switches it off automatically. Don't sleep with it on the highest heat.
Is it safe for everyone?
Please don't use it on broken skin, during pregnancy without medical advice, or if you have diabetes, reduced sensation or circulation problems. If your period pain is severe, sudden or unusual, please see your doctor. Velora products are designed for comfort and are not a medical treatment.
How much is shipping and how long does it take?
Shipping is free worldwide. Orders are usually processed within 1 to 3 business days, and delivery usually takes 2 to 4 weeks depending on your country. You'll receive a tracking number by email once your order has shipped.
Do you have a discount?
Yes. Use the code WELCOME10 at checkout for 10% off your first order.
Can I return it?
Yes. See our Refund Policy for full details. Faulty or damaged items are always covered under the Australian Consumer Law.
How do I contact you?
Please use our Contact page and we'll get back to you within 1 to 2 business days.